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Every DJI Refurbished aircraft is thoroughly tested by DJI Experts and includes DJI standard warranty.
There are no better experts in DJI products than those at DJI. Every refurbished product has undergone a professional refurbishing process that brings it up to the same high standards as brand new products, and all refurbished products come with new parts, new packaging and DJI's standard Manufacturer Warranty.
Q1. WHAT ARE DJI REFURBISHED PRODUCTS？
The products sent back by customers within seven days after he/she confirms receipt will be strictly examined, refurbished and repackaged, and sold as DJI refurbished products. Currently offered DJI refurbished products include the Phantom 3 Standard/Advanced/Professional and Phantom 4.
Q2. ARE DJI REFURBISHED PRODUCTS’ QUALITY GUARANTEED?
DJI promises you that every refurbished product is tested thoroughly, and that the quality and the appearance of refurbished products is the same as with new products.
Q3. WHAT KIND OF AFTER-SALE SERVICE ARE DJI REFURBISHED PRODUCTS ELIGIBLE FOR?
The after-sale service policy for DJI refurbished products is identical to that of new products. However, refurbished products can only be exchanged for refurbished products, not new products.
Q4. HOW DO I IDENTIFY REFURBISHED PRODUCTS?
The serial number of refurbished products will end with an "R".
Q5. WHAT IS INCLUDED IN THE PACKAGE?
Refurbished models include everything that is found in a new package. Remote Controller, Drone, Camera, Battery, Charger, Cables, Props, Manual and Box all included.
DJI's magnesium-aluminum-clad Inspire 2 Quadcopter is a powerful cinematic and photographic tool. Combining the Inspire 2 with the separately available X4S and X5S gimbal cameras yields cinema-grade images, which can be recorded in high bit rates using H.264 and H.265 formats, or, in the case of the X5R, various flavors of Apple ProRes and CinemaDNG raw using the required licenses available from DJI. All the recording functionality is processed by the Inspire 2's CineCore 2.0 image processing engine.
The Inspire 2 creative workflow has been completely optimized and is now capable of recording videoin CinemaDNG and Apple ProRes, and other common formats for post-production in filmmaking. Also supported are FAT32/exFAT* file systems,which allow fast copying of files direct from the CINESSD without additional software.
* Coming soon.
Forward and downward vision systems enable the Inspire 2 to detect obstacles up to 30 meters ahead, allowing for protected flight at up to 34mph (54kph)at a controllable attitude angle of 25°. Upward facing infrared sensors scan obstacles 16ft (5m) above, adding protection when flying in enclosed spaces.Obstacle sensing systems are active during normal flight, RTH and all Intelligent Flight Modes.These sensors are core components of the DJI FlightAutonomysystem, which brings the below intelligent features to the Inspire 2:
Spotlight Pro is a powerful tracking mode that allows even single pilots to capture complex, dramatic images. It uses advanced visual tracking algorithms to lock onto a subject during flight,regardless of the direction that the Inspire 2 flies, creating shots that would once have required a dedicated camera operator. If the gimbal comes close to reaching its rotation limits,the Inspire 2 itself will rotate in the same direction without affecting flight control or the shot being captured to free up gimbal movement.
It has two shooting modes, Quick Mode and Composition Mode. In Quick Mode, select an object to begin tracking. In Composition Mode, select the subject and the tracking position.When the subject enters the preset tracking position, press the shortcut to begin tracking. The gimbal can be moved during shooting for composition adjustments. Spotlight Pro is available in all Intelligent Flight Modes including ActiveTrack, TapFly, Waypoint and Point of Interest.
In addition to Spotlight Pro, a range of other intelligent flight and shooting modes are available. Obstacle avoidance is optimized when using Point of Interest*and Waypoint* modes, making complex shots simple and repeatable. Also available are QuickSpin, TapFly and ActiveTrack, to simplify challenging shots.
Forward and downward vision systems allow the Inspire 2 to createa real-time map of its flight route as it flies. If the video transmission system signal is lost and Smart Return Home is enabled, it is able to fly home along its original route, and change to a straight line when it regains a signal. As it returns, it will use the primary camera to identify obstacles as far as 200m in front, allowing it to plan a safe route home. It is also able to reconnect more quickly after losing connection.
The latest update to DJI Lightbridge technology has an effective transmissiondistance of up to 4.3mi (7km)* and is capable of delivering both 1080p/720pvideo as well as the FPV view to pilot and camera operator. Users can alsoswitch between 2.4GHz and 5.8GHz** control frequencies to cut throughnoise for greater signal stability.
MASTER AND SLAVE CONTROLLERS
A new wireless HD image transmission technology sends video information fromthe master controller to the slave controller and the two controllers can be up to100m apart without loss of image quality.
Broadcasters can broadcast direct from the Inspire 2 using its dedicated 1080i50and 720p60 transmission signal. Aerial live-streaming direct to TV is as simple asconnecting the Inspire 2 remote controller to the satellite truck.
*Unobstructed, free of interference, FCC compliant.
**5.8GHz transmission is not available in some regions due to local regulations.
A new propulsion system optimized for power creates a new level of flight performance. The Inspire 2 flies at up to 67mph (108kph) descends at 9m/s andclimbs at 6m/s. It can accelerate from 0 to 50mph (80kph) in just four seconds and flies at a max attitude angle of 40°. The two controller sticks are tuned for moresensitivity, making delicate maneuvers easier.
More power also allows the Inspire 2 to fly in more extreme conditions, including over 2500-5000m above sea level (using optional dedicated propellers),and in temperatures as low as -4°F (-20°C) using self-heating Intelligent Flight Batteries.
Dual-Signal Propulsion System
Dual Battery Design
Reliability has been further enhanced through dual redundancy of key modules such as the IMU and barometer. The intelligent flight control system monitors the redundancy system, giving it accurate flight data.
The new obstacle sensing system helps the Inspire 2 sense and avoid obstacles, minimizing the risk of collision.
Dual batteries mean that if a problem occurs on one battery the other is able to continue flight long enough for a safe landing. At the same time, the Inspire 2 propulsion system is driven a PWM signal with serial port signal redundancy so that if PWM signals are lost, transmission will continue through the serial port.
This propulsion system has been tested for thousands of hours to ensure reliability, when combined with key sensors and a dual-battery design, overall flight reliability is significantly enhanced.
At Dynnex Drones, all orders over $400 ship free to the contiguous U.S.A.
Orders under $400 have a low flat shipping rate applied to them. If your order total is between $0.01 – $299.99 there is a flat rate of $7.99 for standard shipping charged. If your order total is between $300.00 – $399.99 there is a flat rate of $8.99 for standard shipping charged.
If you need to make any changes to your order, please do so immediately. We try to get orders processed and shipped as quickly as possible. Once an order's status has been marked as "Awaiting Tracking Number" it is too late to stop the order. It could be anywhere from already packaged to on the truck when you receive an email with the "Awaiting Tracking Number" order status. Any cancellations made after an order is marked as "Awaiting Tracking Number" will incur a 10% restocking fee.
No Address Changes Allowed
In order to help prevent fraud, we do not allow address changes to an order nor will we allow a package to be held for pickup at the shipping company's facility. If you place an order and need to change the delivery address, you must immediately request that the original order be canceled and then re-visit the website and place a new order. Obviously, once an order has been marked as "Awaiting Tracking Number" or "Fulfilled" (which means it has already been processed through our warehouse and shipped), there is no way to cancel the order nor change its delivery address.
Signature Required Delivery
All items shipped by Dynnex Drones require a signature for delivery. Please be sure that someone is at the shipping destination to receive and sign for your package(s) on the delivery date indicated through your tracking number. It is your responsibility to arrange for another delivery if nobody is available to sign for the package at time of delivery. It is also the customer's responsibility to ensure that the person signing for a package at their property is someone authorized to sign for the package. If someone signs for a package at your property, it is considered delivered. In order to mitigate fraud, under no circumstances will we have a package held for pickup at the shipping company nor will we re-route a package to another delivery address.
Dynnex Drones is only responsible for products up to the time that they are received by the shipping company and title to the package's contents is transferred to the buyer the moment the package is received by the shipping company. Any problems that arise after the package has been received by the shipping company need to be addressed with the shipping company.
Shipments to P.O Boxes
To help reduce fraud we require all orders to be shipped to a residential address. We do not ship to P.O. Boxes. If you checkout with a P.O. Box your order will be canceled and you will have to return to the store and reorder.
If for any reason, a package cannot be delivered, the customer is responsible for our costs to ship the package and any additional costs associated with the delivery, re-delivery attempts and return shipment to us as well as a 10% re-stocking fee. This is true even if the customer received "free" shipping (shipping is only free for products that are delivered and not returned).
Refusal of Delivery: If a package is refused for delivery, outside of arriving damaged or in a damaged box, the customer will be responsible for actual shipping charges incurred by Dynnex Drones. Once we receive the package back in the warehouse, we will issue a credit to the original form of payment for the purchase price less the actual shipping cost of shipping the package to you. This shipping charge will apply even if you were not originally charged shipping under a free shipping promotion. In addition, there is a 10% restocking fee for all returned orders.
Incorrect Shipping Address Provided: Packages that are returned to us because of an incorrect address provided by the customer will be subject to additional shipping charges as well as a restocking fee of 10%. This shipping charge will apply even if you were not originally charged shipping under a free shipping promotion. Requests for packages to be reshipped will have the restocking fee waived but will be subject to a reshipping fee.
Dynnex Drones only accepts "buyer's remorse" returns of unopened packages within 10 days of the order date. We do not accept returns for drones that are not working - that is a warranty issue that you need to contact the manufacturer about. Once a package is opened, all issues must be addressed with the manufacturer.
For "buyer's remorse" returns, please notify us within 10 days of the order date of your intention to return an unopened package in order to receive a return authorization from us and instructions on where to ship the package (we do not accept return shipments at our corporate offices). We do not accept "buyer's remorse" returns after 10 days of the order date, regardless of reason - even if it took more than 10 days for you to receive it. Any packages that are returned without a return authorization will be refused and the customer will be responsible for the return shipping back to them, as well.
There is a 10% processing fee on all returned orders. In addition, customers are responsible for the cost of returning packages to us as well as our original cost to ship the package to you, whether you received "free shipping" or not. In other words, shipping is only free to customers who keep their purchases.
Refunds will be processed in the amount of the original order, less a 10% re-stocking fee, less our actual shipping costs to get the product(s) to you.
Free Promotional Item
Free promotional items are only free if the original purchase is not returned to us in part or in whole. If the free promotional item is not returned with the original purchase the customer will be charged the full retail value plus shipping charges if applicable. Free items must be returned in unopened factory sealed boxes with the original order to receive a refund. Shipping charges are non refundable on free promotional items when applicable and will be deducted from the refunded amount. If a customer returns a portion of the purchase that received a free promotion item the full retail value of the free promotional item will be deducted from the refund as well as any other charges outlined in the return policy.
CPS Accidental Crash Plans
Once a drone has been marked as "Fulfilled", you will have 7 days from the date of purchase to cancel your CPS Warranty. After that seven day window we will not be able to cancel your policy. If you made a claim within the first 7 days we will not be able to cancel your policy, regardless of the reason. Other exclusions may apply.
For the complete shipping and return policy please refer to our store policies page for more information.