Now its time to protect your investment.
> > CRASH & LIQUID DAMAGE COVERED < <
Purchasing A Crash Plan is a.. NO BRAINER
Lets face it, accidents do happen, even the best pilots crash sometimes.
Get your drone repaired, back to you, and in flight ASAP.
If your device experiences impact or liquid damage it's covered!
Have complete peace of mind knowing that while in flight you have a full crash warranty plan.
**Manufacturers Warranty Does Not Cover Crashes**
This option goes above and beyond a manufacturer’s warranty which would not provide coverage on such damages as listed above.
Although accidental coverage covers most damages it does not cover intentional damages of any kind or losses due to theft. This means if you have a so-called 'fly away' and are unable to locate your drone, you wouldn't be eligible for a replacement.
Benefits An Accidental Crash Plan:
- If Consumer Priority Service Can't Fix it, They Will Replace it.
- Provides Credit to purchase a new drone - same or different - or repair parts - your choice
- Fully Renewable/Transferable
- 100% Parts and Labor Coverage - Low Deductibles
- No-Lemon Policy
- *WOW*24/7 Access on Claims through cpscentral.com
- Convenient Toll Free (800) 905-0443
- Covers Impact Damage
- Covers Malfunctions & Liquid Damage
- Covers Drone & Original Remote Control
- Covers 100% Comprehensive Parts & Labor
- Unlimited Claims
- Full International Coverage
- Deductibles apply - $100.00-$250.00
- Lost/Stolen products are not covered
- Does not cover detachable/optional camera (ex: a GoPro on a H3-3D gimbal would not be covered)
- Only covers what originally comes with Drone - no aftermarket or add-on pieces covered
- Must have all original parts/pieces when filing a claim. Missing items will not be replaced or covered
$75.00 Deductible Applies to coverages on products under $500
$100.00 Deductible Applies to coverages on products under $750
$150.00 Deductible Applies to coverages on products between $750-$1000
$200.00 Deductible Applies to coverages on products between $1000-$3000
$250.00 Deductible Applies to coverages on products over $3000-$3500
$500.00 Deductible Applies to coverages on products over $3500
Frequently Asked Questions:
COVERAGE FAQ:When Does The Customer Need To Purchase The Accidental Drone Warranty?
The CPS warranty plans need to be purchased at the same time of the new drone purchase.What does the CPS Accidental Drone Warranty cover?
The CPS Accidental Drone Warranty covers full parts and labor on all internal hardware failure, as well as the extra added benefit of Accidental Damage Protection. This contract is specifically for drones used for recreational purposes (consumer use only). Deductible applies at time of claim.When does the CPS warranty start once purchased?
The CPS Accidental Drone Warranty coverage begins on the customers date of purchase. For example, if the customer purchase a Drone with a 2 year CPS plan, they will receive 2 total years from date of purchase. NOTE: There is a 30 days claims hold to prevent DOAs or manufacturer defects, and CPS coverage will begin on day 31. Any claims that occur during that first 30 days would not be covered under this plan, it would be covered under the manufacture warranty.Does CPS Warranty plans cover general maintenance and calibration?
No, CPS warranty plans only cover accidental damage, no maintenance items are covered. However you may always send in your device for any out of warranty services to be fixed at your expense.Do CPS Warranty plans protect my drone against crashes?
Good news it does! The CPS Accidental Drone warranty is here for in these times. The warranty covers physical damage, excessive damage, impact damage, water damage and everything in between.What doesn’t the CPS Accidental Drone Warranty cover?
Unfortunately CPS warranty plans will not cover lost or stolen products, or any add on accessories.Which Drone Manufacturers Does CPS Warranty Cover?
All major manufacturers.
PARTS FAQ:Does the CPS Accidental Drone Warranty cover the camera or gimbal?
If the camera or gimbal is included in the box from the manufacturer, then yes, the CPS warranty will cover it. If not than it is not covered.Will the CPS Accidental Drone Warranty cover propellers?
Unfortunately no, replacing the drone’s propellers is a maintenance issue and is not covered under CPS warranty.Will I have to send in my unit for a propeller replacement part?
Depending on the manufacturer, it is recommended to replace propellers if you are noticing a change in flight experience. Propellers are user replaceable parts and are not covered under the CPS protection plans.Does the CPS Accidental Drone Warranty cover the rechargeable battery?
No. Batteries are considered consumables and are not covered under CPS warranty.Is my remote control covered?
CPS will cover the remote (that was included in the box from the manufacturer) for full parts and labor on any hardware malfunctions, also accidental damage claims.
CLAIMS FAQ:How would I file a claim with CPS?
Filing a claim is easy! You can contact CPS by phone or email to file a claim. You also can file a claim directly through your CPS Client Care account, and via the chat on CPS website.What information will I need when filling a claim with CPS?
You would need to submit your CPS Membership ID # to file a claim, the drone’s serial #, along with a copy of your original purchase receipt.Who will repair my drone, CPS or an outsourced company?
CPS repair facility is the only place where repairs will be performed. If the repair team at CPS finds they can not repair the drone it may be sent to the manufacture for repair.Where do I send my done after I file a claim?
You will need to file the claim, provide a deductible payment depending on the plan you choose, then CPS will provide the address where you need to ship your drone to. Shipping expenses are always the responsibility of the consumer.Is there anywhere I can bring my drone locally for service?
Unfortunately no, CPS is dedicated to providing their customers with the most quality repairs possible. If repaired in a local shop quality control is impossible so therefore it must be sent to CPS repair facility.How much is the CPS deductible and how is the amount determined?
The CPS warranty deductible is based off of the contract you purchased. For units under $250.00 the deducible is as low as $30.00, and for units under $3,500.00 the deductible is $250.00.Will my coverage continue after CPS repairs my drone?
Yes it will! The CPS warranty coverage will remain in place until the contract expires, or unless the drone is replaced under warranty.How many claims can I file over the life of a CPS warranty plan?
You can file unlimited claims on the product covered, however coverage will cap out once the repair costs reach the original purchase price of the product.What happens if the service center cannot repair the drone?
If CPS cannot fix the drone, CPS will replace it. CPS also will offer you the option of a check for the cost of the replacement.Will the CPS coverage continue on to the replacement drone?
Unfortunately no, once the drone is replaced the CPS contract is considered fulfilled. You can purchase a new CPS Warranty for the replacement unit at that time.If I loose my drone, will the warranty be transferred to the new drone I purchase?
Unfortunately no, if a unit is lost, the CPS warranty coverage would be voided.I am selling my drone, can I sell the CPS warranty with it?
You absolutely can. Transferring ownership is simple via the CPS Customer Experience Department. Please note, a $25.00 transfer fee will apply.Does the CPS Accidental Drone Warranty cover commercially used drones?
No they do not. CPS warranty plans cover drones used for recreational purposes only (consumer use only).
*Any warranties added to the cart and purchased for $0.00 will not be valid.
*Free shipping on all orders $500 or more!
We ship faster than our competitors. Most items ship from our warehouses which cuts down on processing time. We have 5 warehouses to ship from located in the U.S. which means you get your goods quickly and affordably.
SHIPPING AND DELIVERY:
*We offer fast, easy, reliable and FREE shipping to the 48 contiguous US states. Alaska, Hawaii, Puerto Rico, and any US territory may incur additional shipping charges. All orders are processed upon receipt, and most individual items or accessory orders are shipped within 1-3 business days or more as specified on product page. Custom bundles may take longer or as specified on product page.
All Pre-Orders/Back-Orders are shipped once the items become available. Actual shipping time is contingent upon availability of merchandise and credit verification by our Credit and Fraud Protection Department. Most orders are shipped via UPS. Tracking information will be emailed to you as soon as your product ships. Orders are NOT shipped or delivered on Saturday or Sunday. If you purchase something on Friday the order will be shipped within 24 hrs of the following business day.
All duties and taxes are the responsibility of the customer.For more read our Shipping Policy.
Dynnex Drones strives to provide an excellent customer experience. We will do everything within our capacity to ensure that our customers are 100% satisfied with their purchase. We offer a 10-day ‘buyer’s remorse’ on select products from the ship date and with an approved RMA number. Unopened boxes can be returned no questions asked. Items that have been activated, previously flown, used, or show any sign of wear will not be accepted and will be returned at the customers expense. The purchaser can obtain an RMA number by submitting a request to email@example.com. In order to receive an RMA number, please have your sales receipt ready and complete the online RMA form (coming soon). A representative will respond to your RMA request within 24 business hours.
ALL RETURNS REQUIRE A RMA AUTHORIZATION NUMBER - CONTACT US BEFORE SHIPPING ANY PRODUCT BACK.
All returned or exchanged items must be in brand new condition, in their original unopened box, and must include all original packing material, packing slip, blank warranty cards, manuals, documents, and all accessories. Items received that do not meet these requirements will not be accepted. All returns are subject to a minimum 20% re-stocking fee. Items that have been activated, previously flown, used, or show any sign of wear will not be accepted. RMA Authorizations are valid for a period of seven (7) days from date of issue and must be post marked accordingly. Package all items securely and have the RMA# clearly visible on the shipping label or package.
Request an RMA Number
To return an item to us, please submit a request for RMA to our support staff in order to be assigned an RMA number and obtain return shipping instructions. A representative will respond to your RMA request within 24 business hours. DO NOT ship any product back without authorization as these packages will be refused.
Customers may cancel via email to firstname.lastname@example.org. You must receive a confirmation by the Dynnex Drones team of your cancellation notice otherwise it's null and void.
FuturePay Payment Option
***Please Note that if your order is approved and you change your mind and request to cancel before your order is shipped out there is a 5% Processing Fee upon refunding your order.***
Orders do go through automatically so please make sure you have the intentions of purchasing. If you are approved by FuturePay and your order goes through, you will be charged a 5% processing fee if you cancel. NO EXCEPTIONS.For more read our Returns & Cancelations policy.