We apologize if you are experiencing issues.

We apologize if you are experiencing issues with your product that is never fun to deal with. The good news DJI offers a manufacture warranty on all of their products. To make a warranty claim on your item there are 2 paths you can take. Going direct with DJI is the FASTEST way to receive your items in a prompt manner. Turn around time is 3-5 days with DJI. Click Here.

Dynnex Drones VS Direct With DJI

DJI Process & Estimated Time Frames

• • 1 day for RMA approval and shipping label sent
• • 3-5 days for inspection approval and items shipped back

Total time frame: 1 week
**Note: This does not include transit days.

Dynnex Drone Process & Estimated Time Frames

• • 3-5 days to request and receive an RMA approval
• • 3-5 days for transit time back to our warehouse
• • 3-5 days for inspection and conclusion
• • 2-3 days for the replacement transit back to you

Total time frame: 2-3 weeks.

If you want to continue with the Dynnex Drones warranty process then you must start by agreeing to the warranty terms below.