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Every DJI Refurbished aircraft is thoroughly tested by DJI Experts and includes DJI standard warranty.
There are no better experts in DJI products than those at DJI. Every refurbished product has undergone a professional refurbishing process that brings it up to the same high standards as brand new products, and all refurbished products come with new parts, new packaging and DJI's standard Manufacturer Warranty.
Q1. WHAT ARE DJI REFURBISHED PRODUCTS？
The products sent back by customers within seven days after he/she confirms receipt will be strictly examined, refurbished and repackaged, and sold as DJI refurbished products. Currently offered DJI refurbished products include the Phantom 3 Standard/Advanced/Professional and Phantom 4.
Q2. ARE DJI REFURBISHED PRODUCTS’ QUALITY GUARANTEED?
DJI promises you that every refurbished product is tested thoroughly, and that the quality and the appearance of refurbished products is the same as with new products.
Q3. WHAT KIND OF AFTER-SALE SERVICE ARE DJI REFURBISHED PRODUCTS ELIGIBLE FOR?
The after-sale service policy for DJI refurbished products is identical to that of new products. However, refurbished products can only be exchanged for refurbished products, not new products.
Q4. HOW DO I IDENTIFY REFURBISHED PRODUCTS?
The serial number of refurbished products will end with an "R".
Q5. WHAT IS INCLUDED IN THE PACKAGE?
Refurbished models include everything that is found in a new package. Remote Controller, Drone, Camera, Battery, Charger, Cables, Props, Manual and Box all included.
The DJI Goggles are designed for first-person viewing (FPV) applications using compatible DJI products. By receiving the video downlink from the wireless transmitter on your DJI aircraft, the Goggles facilitate a truly immersive flying experience. The Goggles feature dual 5" screens. Each screen boasts a 1080p resolution with an 85° field of view. Both 720p60 and 1080p30 video viewing are available, depending on transmission distance, with a low latency rate of only 110 ms.
The Goggles supports DJI's Intelligent Flight Modes, including Terrain Follow, ActiveTrack, TapFly, Cinematic Mode, Tripod Mode, and Fixed-Wing Mode. You can access key intelligent features though the integrated touchpad, such as focus adjustment.
Multiple interface options allow you to connect compatible devices to the Goggles via its micro-USB port, HDMI input, or 3.5mm audio jack. The Goggles also support microSD cards for recording your flight video. In terms of design, the Goggles were engineered to be worn comfortably throughout the entire 6-hour battery life, so you won't suffer from wearer's fatigue.
Dual High-Res Screens
The DJI Goggles feature dual 1920 x 1080 screens.
DJI Goggles offer both 720p @ 60 fps and close range 1080p @ 30 fps viewing with a low latency of just 110 ms.
Your head movements control both aircraft yaw and camera tilt in Head Tracking Flight Mode. All you need to do is turn left or right to yaw left or right, and straighten your head to stop turning. In Head Tracking Gimbal Mode, only the gimbal will move without affecting yaw.
Touchpad & Remote Controller
Access to key intelligent features through the DJI Goggles or 5D button on the Mavic Pro controller makes navigating the internal menu system easy and intuitive.
DJI Goggles support DJI's Intelligent Flight Modes, including Terrain Follow, ActiveTrack, TapFly, Cinematic Mode, and Tripod Mode. It also supports DJI's newest Intelligent Flight mode: Fixed-Wing Mode.
Comfortable and Flexible
A unique solid headband design balances and spreads the weight of DJI Goggles around the head evenly, minimizing pressure on the face and keeping them comfortable to wear for hours. People who wear glasses are also able to wear them comfortably. Additionally, the screen portion of DJI Goggles can be flipped up to glimpse the real world, or detached entirely for easy storage and portability.
 DJI Goggles supports Mavic Pro, Phantom 4 series and Inspire series. Some functions will be adapted for different DJI Products.
 HD mode: 1080p/30fps: near-field with no interference; 720p/30fps: at long range or with interference; Smooth Mode: 720p/60fps.
 Using the Mavic Pro, stream wirelessly at 720p/60fps and record video at 720p/120fps.
 For Mavic Pro with two pairs of DJI Goggles and two RCs only.
 The use of a spotter is essential when wearing DJI Goggles. The aircraft should not fly beyond the spotter’s line of sight.
 DJI Goggles can only play content downloaded from DJI drones,only videos with a resolution of 1080P/60fps or lower can be viewed via the Goggles.
Insert the headband buckle into the slot above the lenses until you hear a click. Check that it has been fastened securely. 2. Align the lenses over your eyes and pull the strap down. Adjust the strap knob until the headset fits snugly and comfortably on your head.
Yes. The DJI Goggles can be worn over glasses.
No, they are not.
First, turn the IPD knob to adjust the distance between the lenses until the images are aligned. When the images align, you will have the most suitable pupil distance for you.
You can lock the touchpad by swiping backwards with two fingers.
To ensure normal system functioning, the DJI Goggles will not respond to any on/off command within 10s after the last turn on/turn off.
Apart from pairing the DJI Goggles with a Mavic Pro drone and remote controller, there are two other connection combinations: 1. One Mavic Pro drone + two DJI Goggles + two Mavic Pro remote controllers 2. One Mavic Pro drone + one DJI Goggles + two Mavic Pro remote controllers.
In Coach Mode, only the master remote controller can change the flight mode. The drone starts to respond to the slave remote controller only when the master remote controller doesn't give any commands for more than two seconds. The master remote controller can override anytime. In Dual Operation Mode (one drone + two DJI Goggles + two remote controllers), the slave DJI Goggles will not support Head Tracking Mode. If the remote controller and DJI Goggles are being operated by the same user, a spotter who is able to give instructions and warnings is required to ensure safe flying.
Phantom 4, Phantom 4 Pro, Phantom 4 Advanced, and Inspire 2.
Any device that has an HDMI port.
The Micro SD Card slot on the DJI Goggles is used to download files from the aircraft to the goggle’s onboard SD card for backup and to view captured video files.
Because of OcuSync. The same video tranmission system carried by the Mavic Pro has also been integrated into the DJI Goggles, making the wireless connection between these two devices possible.
In HD Mode, the resolution of video transmission footage reaches 1080p/30fps for near field, lowering to 720p/30fps for far field or when affected by interference. In Smooth Mode, the resolution will remain at 720p/60fps. The former is for a more clear and immersive FPV experience, and the latter is for smoother FPV footage.
The resolution of video transmission footage seen in the DJI Goggles changes along with the video recording resolution. Therefore: 1. When video is recorded at 4K, the highest video tranmission resolution is 720p/30; 2. When video is recorded at 2.7K, video transmission resolution tops out at 1080p/30; 3. When video is recorded at 1080p or below, depending on whether the frame rate is higher than 30fps or lower than 30fps, the max video transmission resolution will be 720p/60fps or 1080p/30fps, respectively.
Typical “2K” screens inside other brands of goggles are split into two 1280x1440 sections, one for each eye at 720p. The DJI Goggles use dual 1080p screens, meaning that each screen has a maximum resolution of 1920*1080.
HD video downlink latency (near field and free of interference) can be as low as: 110 ms (Mavic Pro, 720p60, video format: 720p120) 150 ms (Phantom 4 series, 720p60, video format: 720p60/720p120) 140 ms (Inspire 2+X5S, 720p60, video format: 1080p120) 190 ms (Inspire 2+X4S, 720p60, video format: 1080p60)
There are three main ways to update firmware: 1. Directly connect your DJI Goggles to a PC. 2. Pair your remote controller, drone, and DJI Goggles before connecting the remote controller to a PC, and update all three devices together. 3. Pair your remote controller, drone, and DJI Goggles, then connect the remote controller with the DJI GO app (or GO 4.0) to update the three devices simultaneously within the app.
No. For specific functions according to the different devices the DJI Goggles are connected to, please refer to the user manual.
In Head Tracking Mode, a drone's yaw depends on the pilot's head movements. If the pilot doesn't stop where he began, the drone will keep rotating until the pilot turns his head back to the original position.
For ease of operation, when the Mavic Pro is connected to the DJI Goggles, the C1/C2 buttons are automatically set to the Fn/Back buttons, which function the same as on the DJI Goggles.
At Dynnex Drones, all orders over $400 ship free to the contiguous U.S.A.
Orders under $400 have a low flat shipping rate applied to them. If your order total is between $0.01 – $299.99 there is a flat rate of $7.99 for standard shipping charged. If your order total is between $300.00 – $399.99 there is a flat rate of $8.99 for standard shipping charged.
If you need to make any changes to your order, please do so immediately. We try to get orders processed and shipped as quickly as possible. Once an order's status has been marked as "Awaiting Tracking Number" it is too late to stop the order. It could be anywhere from already packaged to on the truck when you receive an email with the "Awaiting Tracking Number" order status. Any cancellations made after an order is marked as "Awaiting Tracking Number" will incur a 10% restocking fee.
No Address Changes Allowed
In order to help prevent fraud, we do not allow address changes to an order nor will we allow a package to be held for pickup at the shipping company's facility. If you place an order and need to change the delivery address, you must immediately request that the original order be canceled and then re-visit the website and place a new order. Obviously, once an order has been marked as "Awaiting Tracking Number" or "Fulfilled" (which means it has already been processed through our warehouse and shipped), there is no way to cancel the order nor change its delivery address.
Signature Required Delivery
All items shipped by Dynnex Drones require a signature for delivery. Please be sure that someone is at the shipping destination to receive and sign for your package(s) on the delivery date indicated through your tracking number. It is your responsibility to arrange for another delivery if nobody is available to sign for the package at time of delivery. It is also the customer's responsibility to ensure that the person signing for a package at their property is someone authorized to sign for the package. If someone signs for a package at your property, it is considered delivered. In order to mitigate fraud, under no circumstances will we have a package held for pickup at the shipping company nor will we re-route a package to another delivery address.
Dynnex Drones is only responsible for products up to the time that they are received by the shipping company and title to the package's contents is transferred to the buyer the moment the package is received by the shipping company. Any problems that arise after the package has been received by the shipping company need to be addressed with the shipping company.
Shipments to P.O Boxes
To help reduce fraud we require all orders to be shipped to a residential address. We do not ship to P.O. Boxes. If you checkout with a P.O. Box your order will be canceled and you will have to return to the store and reorder.
If for any reason, a package cannot be delivered, the customer is responsible for our costs to ship the package and any additional costs associated with the delivery, re-delivery attempts and return shipment to us as well as a 10% re-stocking fee. This is true even if the customer received "free" shipping (shipping is only free for products that are delivered and not returned).
Refusal of Delivery: If a package is refused for delivery, outside of arriving damaged or in a damaged box, the customer will be responsible for actual shipping charges incurred by Dynnex Drones. Once we receive the package back in the warehouse, we will issue a credit to the original form of payment for the purchase price less the actual shipping cost of shipping the package to you. This shipping charge will apply even if you were not originally charged shipping under a free shipping promotion. In addition, there is a 10% restocking fee for all returned orders.
Incorrect Shipping Address Provided: Packages that are returned to us because of an incorrect address provided by the customer will be subject to additional shipping charges as well as a restocking fee of 10%. This shipping charge will apply even if you were not originally charged shipping under a free shipping promotion. Requests for packages to be reshipped will have the restocking fee waived but will be subject to a reshipping fee.
Dynnex Drones only accepts "buyer's remorse" returns of unopened packages within 10 days of the order date. We do not accept returns for drones that are not working - that is a warranty issue that you need to contact the manufacturer about. Once a package is opened, all issues must be addressed with the manufacturer.
For "buyer's remorse" returns, please notify us within 10 days of the order date of your intention to return an unopened package in order to receive a return authorization from us and instructions on where to ship the package (we do not accept return shipments at our corporate offices). We do not accept "buyer's remorse" returns after 10 days of the order date, regardless of reason - even if it took more than 10 days for you to receive it. Any packages that are returned without a return authorization will be refused and the customer will be responsible for the return shipping back to them, as well.
There is a 10% processing fee on all returned orders. In addition, customers are responsible for the cost of returning packages to us as well as our original cost to ship the package to you, whether you received "free shipping" or not. In other words, shipping is only free to customers who keep their purchases.
Refunds will be processed in the amount of the original order, less a 10% re-stocking fee, less our actual shipping costs to get the product(s) to you.
Free Promotional Item
Free promotional items are only free if the original purchase is not returned to us in part or in whole. If the free promotional item is not returned with the original purchase the customer will be charged the full retail value plus shipping charges if applicable. Free items must be returned in unopened factory sealed boxes with the original order to receive a refund. Shipping charges are non refundable on free promotional items when applicable and will be deducted from the refunded amount. If a customer returns a portion of the purchase that received a free promotion item the full retail value of the free promotional item will be deducted from the refund as well as any other charges outlined in the return policy.
CPS Accidental Crash Plans
Once a drone has been marked as "Fulfilled", you will have 7 days from the date of purchase to cancel your CPS Warranty. After that seven day window we will not be able to cancel your policy. If you made a claim within the first 7 days we will not be able to cancel your policy, regardless of the reason. Other exclusions may apply.
For the complete shipping and return policy please refer to our store policies page for more information.